Agency Overview

The Virginia Department of Social Services is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have access to the best services and benefits available to them.

Together, we work each day to serve, empower, and create opportunities for brighter futures.

Division of Licensing Programs

The Division of Licensing Programs (DOLP) strives to protect the safety, health, and well-being of children, youth, and adults receiving care in non-medical day facilities and residential programs. Assisted living facilities (ALF), adult day centers (ADC), children’s residential facilities (CRF), and licensed child placing agencies (LCPA) are the main programs licensed through DOLP.

Please visit the following webpages to learn more about each program type and the processes for becoming licensed:

Assisted Living Facilities

Assisted living facilities are congregate residential settings that provide or coordinate personal and health care services, 24-hour supervision, and assistance (scheduled and unscheduled) for the maintenance or care of four or more adults who are aged or infirm or who have disabilities and who are cared for in a primarily residential setting.

Assisted Living Facilities (ALF) - Virginia Department of Social Services

Adult Day Centers

Adult day centers are facilities that are either operated for profit or that desires licensure and that provides supplementary care and protection during only part of the day to four or more adults who are aged or infirm or who have disabilities and who reside elsewhere.

Adult Day Centers (ADC) - Virginia Department of Social Services

Children’s Residential Facilities

Children’s residential facilities are any facility, child-caring institution, or group home that is maintained for the purpose of receiving children separated from their parents or guardians for full-time care, maintenance, protection and guidance, or for the purpose of providing independent living services to persons between 18 and 21 years of age who are in the process of transitioning out of foster care.

Children's Residential Facilities (CRF) - Virginia Department of Social Services

Licensed Child Placing Agencies

Licensed child placing agencies means any person who places children in foster homes, adoptive homes, or independent living arrangements.

Licensed Child Placing Agencies - Virginia Department of Social Services

Contact Information

Division of Licensing Programs
Virginia Department of Social Services

Tara Davis Ragland, Division Director

Home Office Address

5600 Cox Road
Glen Allen, VA 23060

Phone Number

(800) 543-7545

Email
dss.dolp@dss.virginia.gov